With increased middleware, complex server topology and ever-changing security threats, companies are discovering that their IT support staffs are struggling to balance priorities between increased maintenance demands and new development.

Our Infrastructure Management Services can provide the scalability and technical expertise to reliably deliver application availability, security and performance.

Whether supporting equipment located in a data centre or an external hosting facility, CoreBiz Technology Solutions Infrastructure Management Services can dramatically improve system security, availability performance and recoverability, enabling internal IT resources to focus on high priority business initiatives.

• Companies typically outsource their Infrastructure Management Services because they are:
• Experiencing application availability or performance problems.
• Lacking internal security expertise to prevent unauthorized access to mission critical data and business systems.

Trying to consolidate multiple help desk support organizations, and have found that outsourcing their infrastructure management is a cost-efficient way to address those issues.

CoreBiz Technology Solutions provides the hosting and operations hardware and bandwidth necessary to support the applications and activities of any business. CoreBiz Technology Solutions offers:

• Data centre facilities
• Network bandwidth on demand
• Scheduled systems maintenance (daily, weekly, monthly, etc.)
• Applications operations scheduling and execution
• Remote backups and restores including offsite vaulting and storage of backups
• Firewall and security management
• Web server load balancing

In addition, CoreBiz Technology Solution’s proactive systems monitoring service, provides preventative maintenance measures and assessments in an attempt to reduce or prevent system outages. Specifically, this service provides:

• Proactive monitoring of the computing environment, including the network, operating system, database, and application layers
• Alert correlation and filtering and routing based on workflow rules including automated trouble ticket generation
• Trend analysis of performance to give early alerts for impending problems
• Service Level Agreement (SLA) reporting